Accessibility Statement

KEZZARI is dedicated to providing a premium, inclusive, and accessible digital experience for all users, including individuals with visual, auditory, cognitive, physical, or speech disabilities.

We believe that the beauty of perfumery and sensory expression should be accessible to everyone. We are actively working to improve the accessibility and usability of our website, drawing guidance from international accessibility standards and local statutory requirements.

1. Legal Compliance in India

KEZZARI considers applicable accessibility requirements and internationally recognized best practices while continuously improving accessibility. KEZZARI is committed to improving the accessibility of its website and strives to align with recognized accessibility standards, including:

• The Rights of Persons with Disabilities (RPWD) Act, 2016: Specifically under Section 40 and 46, which focus on the formulation of accessibility standards for physical and digital systems.
• Rule 15 of the RPWD Rules, 2017: Which emphasizes electronic accessibility standards for physical establishments and commercial digital providers.
• Standard Adopted: We strive to meet the principles of the Guidelines for Indian Government Websites (GIGW) and the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continuously improve accessibility.

2. Steps We Are Taking

To help make our website usable and accessible to individuals of all abilities, we seek to implement the following structural and design principles:

• Semantic HTML: We use appropriate HTML5 elements (headings, paragraphs, lists, and forms) to allow assistive screen readers to interpret and navigate our content structure logically.
• Alternative Text (Alt Text): We provide descriptive alternative text for meaningful images wherever appropriate, enabling screen readers to explain visual page components to visually impaired users.
• Keyboard Navigation: We aim to ensure that interactive components—including the header dropdowns, search panel, quantity selectors, cart drawer, and checkout portals—are usable via keyboard navigation.
• Contrast Ratios: We design our interface with accessibility in mind and strive to maintain sufficient color contrast for readability.
• Form Design: We aim to provide descriptive labels, accessible validation messages, and logical navigation for forms on our checkout, tracking, and contact pages.

3. Continuous Improvement

Accessibility is an ongoing journey. We regularly review our codebase and design structures to identify and resolve usability roadblocks. We are committed to dedicating development cycles toward periodic accessibility reviews, testing with assistive technologies where practical, and incorporating user feedback into future improvements.

4. Feedback & Support

If you encounter any accessibility barriers while navigating the kezzari.com, or if you require assistance completing a purchase, track-order request, or contact form, please do not hesitate to contact our dedicated accessibility support team. We encourage you to report accessibility issues, including the page URL, device, browser, and assistive technology (if applicable). We will make reasonable efforts to investigate and address reported issues and guide you or process your request manually.

Email Support: care@kezzari.com
Mobile Hotline: +91 92134 75234

5. Updates to This Statement

This Accessibility Statement may be updated periodically to reflect changes in our accessibility practices. The "Last Updated" date at the top of this page will be revised whenever changes are made.